How We Bring Your Interactive Display to Life

We’ve developed a streamlined, collaborative process that ensures your project is executed efficiently, thoughtfully, and with lasting impact. From initial discovery to launch day, we guide you every step of the way.

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OUR 6-PHASE PROCESS

1-Introduction & Discovery

We start with a kickoff meeting to understand your goals, audience, and space. During this session, we walk you through our platform, demo our modules, and introduce the Content Management System so you can see just how easy it is to manage your content.

2-Define Scope & Quote

We work with you to determine the right structure for your experience. Together, we define which modules best fit your needs, how your content will be organized, and how the application will function within your space. We’ll also review hardware options, including screen size, orientation and provide a comprehensive quote for the project.

Showcase major donors and giving circles
Highlight campaign milestones and progress
Share mission stories and outcomes
Provide messages from leadership

3-Hardware Ordering & Setup

We procure and prepare your hardware, including commercial-grade touchscreens and dedicated computers. At the same time, we coordinate with your environmental graphics partner and internal team to ensure proper power and network requirements are in place. Hardware typically arrives within 6–8 weeks, and we align timelines for installation. We will fully configure the system with all of our software and deliver it to the installation team well before the installation date.

4-Design & Data

With direction established and while hardware is being ordered, our team begins crafting a customized visual experience aligned with your brand and environment. We incorporate your logos, fonts, colors, and any supporting assets to create a cohesive design. At this time, we also incorporate your data into the system as we work on each module.

5-CMS Training & Invitations

When design and content are finalized, we will conduct a dedicated training session to ensure your team is fully comfortable using the CMS to manage and update content moving forward. We go through every module in the CMS and record the session for your team for future reference. At the end of the session, CMS invitations are sent to each team member, so they can keep developing content for the system.

6-Installation & Launch

On installation day, we work remotely with your partners to bring everything together. Once the system is live, your interactive experience is ready to engage, inform, and inspire. From here, your team can easily manage content, while we remain available for ongoing support and enhancements.

FEATURES & BENEFITS

Our Nonprofit Donor Wall Software

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Give to the Program

Make giving simple and instant with scannable mobile-friendly QR codes.

App Integrations

Seamlessly sync with Google calendars and other essential tools.

Mobile Friendly

Access and interact with content on any device, anywhere.

Search & Filter

Quickly locate and recognize honorees through our intuitive features.

ADA Considerations

Designed with accessibility requirements top of mind.

Import & Editing

Upload and organize unlimited content with simple drag-and-drop functionality.

Who Do We Work With?

Hospitals

We are specialized in working with healthcare organization across the state.
Hospital Donor Walls

Campuses

From Digital Halls of Fame to player bios and event highlights, our installations appear in campuses across the state
Digital Hall of Fame

Corporations

Whether highlight board members or showcasing company history, keep employees connected events and offer guidance to guests
Digital Walls for Businesses

Non-Profits

Honor contributers or help drive fundraising by staying connected with our software and installations

Donor Walls for Nonprofits

Parks and Museums

Seamlessly integrate your messaging and connect with the public wih our custom displays that can work for any state park, community center, or museum
Digital Walls for Businesses

Government

From civic spaces to libraries, we have the perfect way for your facility to reach the public and keep it easy for staff to update

Digital Walls for Businesses

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Frequently Asked Questions About Nonprofit Donor Recognition Walls

In this section, we answer the most common questions about digital donor recognition displays covering design, functionality, and impact so you can better understand how these lasting tributes work and what makes them so effective.

How much does a donor recognition wall cost?

The total cost of a complete donor recognition wall is highly variable, similar to a custom architectural project.
It depends on the scope, including:

1) The physical wall design (materials, size, lighting, millwork)

2) The digital component (touchscreen size, software features, content complexity)

3) Installation. We recommend starting with a ballpark budget for the digital components (see the next question) and then coordinating with an Environmental Graphics firm for the total physical wall costs.

What’s the average price for digital donor recognition displays?

For an entry-level digital recognition system which includes our core software license, professional services, hardware package, and basic configuration, clients typically budget in the range of $12,000 to $20,000.

This initial investment scales up based on the size of the touchscreen, the complexity of the content/features, and the number of recognition screens you wish to manage.

Does VIP Solutions handle the wall design and fabrication?

VIP Solutions specializes exclusively in the digital component of donor recognition. This includes the custom software, the user interface design, content management system (CMS), hardware sourcing, and custom framing for the display.

We partner with premier Environmental Graphics firms to handle the physical wall elements like millwork, dimensional lettering, etched glass, and lighting. This partnership ensures you get best-in-class expertise for both the digital and physical aspects. We are happy to refer you to trusted firms we have successfully worked with if that’s a component required.

Is there a recurring fee for digital donor recognition software?

Yes, there is an Annual Support Fee. This fee is essential and covers three critical areas:

1) Secure Cloud Hosting for your content and database

2) Continuous Software Updates and feature enhancements to ensure the system remains cutting-edge and secure

3) Comprehensive Technical Support with extended business hour access for maintenance and troubleshooting.

This model ensures your display is always operational and current.

Who will install the touchscreen?

We offer flexible installation options.

1) Full-Service Installation: VIP Solutions can coordinate and manage the on-site installation of the hardware via our network of certified professional integrators.

2) Partner Installation: If you are already working with an in-house AV team, General Contractor, or Environmental Graphics firm, we will provide all the necessary technical specifications, mounting instructions, and pre-installation electrical/data requirements to ensure a seamless and successful setup.

What kind of content can be displayed on the digital donor recognition wall?

Our software supports dynamic content including donor lists (sortable/searchable), campaign-specific stories, high-resolution photos, videos and interactive timelines. The content is fully customizable to match your brand and campaign.

How often can we update the donor names and hall of fame members information?

Updates can be made instantly, 24/7, through our online Content Management System (CMS). Simply log in from any web browser, upload your data, and the changes are reflected on the display immediately.

Does your software integrate with our existing donor management system (DMS) like Raiser’s Edge or Salesforce?

We provide you with a formatted CSV template that your existing DMS (like Raiser’s Edge, Salesforce, or others) can easily export data to. You then use our secure Content Management System (CMS) to upload the file using a simple drag-and-drop interface. Our system guides you through the upload and provides clear options for handling the data, such as:

- Updating pre-existing donor records and gift levels.
- Replacing the entire data set for a specific campaign.
- Adding entirely new donor lists.

This method gives you complete control over when and what data is recognized on the display. If you require any assistance with the export or upload process, our support team is always available to help.

What kind of training is provided?

We provide comprehensive remote training for key personnel on how to manage and update content using our CMS. We ensure your team is fully proficient in managing donor lists, editing stories, and publishing new content.