Privacy Policy

Effective date: December 08, 2023

VIP Interactive, LLC (“VIP”, “us”, “we”, or “our”) operates the website and VIP Solutions Software as a Service (“Software”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

By accessing and using this Website, you confirm that you have read and fully understood this Policy, that you agree to the collection and the usage of your own and others’ personal data in accordance with the Policy and that you have the authority to provide VIP with all information submitted by you via the Website, Email and VIP Software, including but not limited to the personal data of third parties.

Data Collection

Data Collected Through the Website

First-Party Cookies
We do not have any first party cookies set.

Third-Party Cookies
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and provide you with a better and improved user experience and help speed up your future interactions with our website.

You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.

If you wish to receive our Newsletter, you may enter your e-mail address on this Website. Your email address is solely used for the purpose of sending our Newsletter and you are removed from the Newsletter recipient list, once you choose to unsubscribe. You may be removed from this list, easily and without cost, by selecting the “unsubscribe” link within the e-mail content. We use Campaign Monitor for email collection and newsletter communication

Contact Form
If you wish to communicate with us by using the Contact Form, you may enter your name, e-mail address, your telephone number, the matter you would like to discuss about with us and write your message in the dedicated space. Such personal data is used solely for the purpose of responding to you, and we keep your data only as long as it is necessary to respond to your request.

Data Collected through Customer’s Purchasing Software

A Customer is defined as a company or individual that has purchased and is using the VIP Solutions Software and CMS.

We retain relevant personal data for the duration of the Software Agreement. After termination or expiry of the Agreement we retain billing data as long as it is required by law for accounting and tax purposes.

We process Emails to send billing-related emails, if the Account is on a subscription, and only to the Customers or the Designated Users that have been selected as the payment processor. We process Emails to send out system support or notifications, like notifications about screens being offline and errors with the Account. These emails are purely to assist, and to trigger user response in case they have feedback.

Data Security

User account information is password-protected. VIP uses industry-standard TLS-encryption to enhance the security of sensitive data transmissions. However, we cannot ensure the complete security of information transmitted by Users.

Third Party Sites

Our website and CMS Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We do not share our Users’ personal information with those websites and we are not responsible for their privacy practices.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Changes to this Privacy Statement

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Effective” date and the updated version will be effective as soon as it is accessible. If we make substantial changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

Questions or Concerns

Any questions or concerns about this privacy policy, please contact us.

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