Digital Solutions to Elevate Donor Recognition Walls

For an entry-level digital recognition system which includes our core software license, professional services, hardware package, and basic configuration, clients typically budget in the range of $12,000 to $20,000.

This initial investment scales up based on the size of the touchscreen, the complexity of the content/features, and the number of recognition screens you wish to manage.

VIP Solutions specializes exclusively in the digital component of donor recognition. This includes the custom software, the user interface design, content management system (CMS), hardware sourcing, and custom framing for the display.

We partner with premier Environmental Graphics firms to handle the physical wall elements like millwork, dimensional lettering, etched glass, and lighting. This partnership ensures you get best-in-class expertise for both the digital and physical aspects. We are happy to refer you to trusted firms we have successfully worked with if that’s a component required.

Yes, there is an Annual Support Fee. This fee is essential and covers three critical areas:

1) Secure Cloud Hosting for your content and database

2) Continuous Software Updates and feature enhancements to ensure the system remains cutting-edge and secure

3) Comprehensive Technical Support with extended business hour access for maintenance and troubleshooting.

This model ensures your display is always operational and current.

We offer flexible installation options.

1) Full-Service Installation: VIP Solutions can coordinate and manage the on-site installation of the hardware via our network of certified professional integrators.

2) Partner Installation: If you are already working with an in-house AV team, General Contractor, or Environmental Graphics firm, we will provide all the necessary technical specifications, mounting instructions, and pre-installation electrical/data requirements to ensure a seamless and successful setup.

Our software supports dynamic content including donor lists (sortable/searchable), campaign-specific stories, high-resolution photos, videos and interactive timelines. The content is fully customizable to match your brand and campaign.

Updates can be made instantly, 24/7, through our online Content Management System (CMS). Simply log in from any web browser, upload your data, and the changes are reflected on the display immediately.

We provide you with a formatted CSV template that your existing DMS (like Raiser’s Edge, Salesforce, or others) can easily export data to. You then use our secure Content Management System (CMS) to upload the file using a simple drag-and-drop interface. Our system guides you through the upload and provides clear options for handling the data, such as:

• • Updating pre-existing donor records and gift levels.
  • Replacing the entire data set for a specific campaign.
  • Adding entirely new donor lists.

This method gives you complete control over when and what data is recognized on the display. If you require any assistance with the export or upload process, our support team is always available to help.

We provide comprehensive remote training for key personnel on how to manage and update content using our CMS. We ensure your team is fully proficient in managing donor lists, editing stories, and publishing new content.